We are open!  We are still providing walk-in estimates with no appointment necessary, and we will maintain social distancing throughout the estimate process.  We've also added the following options to minimize or eliminate contact, while still offering our repair services:        


No-contact estimating at our office

Call us when you arrive at our office and stay in your car.  We'll come out and take photos of your damage, write an estimate, and either hand it to you through the window or email it to you, whichever you prefer.    ​


Virtual estimating  

Email us photos of your damage and we'll reply with a preliminary estimate.  Please include clear photos of your VIN, mileage, damaged area overall, and multiple close-ups of the damage.  You may also use the link in the bottom right corner of our home page for step-by-step photo submission via a smartphone app.  But regular email is fine too!  (Unfortunately, there is no perfect substitute for inspecting the vehicle in-person, but we will provide the best estimate we can using photos.)      


No-contact drop-off  

Leaving your vehicle for repairs?  Place your keys in the drop box next to our office door and call us to let us know you've arrived.  If you need a shuttle ride, our driver will come out to assist you.  If you have your own ride, we'll grab your keys and get to work!


No-contact payments and pick-up  

We'll notify you when your vehicle is ready, as usual.  Call us when you arrive and we can process your credit card payment over the phone or you can put your check in the drop box next to our office door.  We will bring your keys and receipt out to your vehicle.  Or, let us know exactly when you're coming and we'll leave your keys and paperwork in your vehicle and monitor it until you arrive.         


Disinfecting/Sanitizing  

We always clean every vehicle when we're finished with repairs.  Now we're taking the extra step of sanitizing every surface we touch inside and outside your vehicle.    


Please don't hesitate to contact us with any questions or special requests!  

COVID-19 PROCEDURES

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COVID-19 UPDATE

We are open!  Click here for info on what we're doing to protect the safety of our customers and team.

Arena Auto Body

1933 KEOKUK ST  IOWA CITY IA 52240

319-354-1000